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App Support & Help Center

Park Guide for Lagoon • Wonderpathos LLC

Need help or found an issue? We're here to assist! Reach out directly with bug reports, feature suggestions, or POI map updates.

Direct Support Email: contact@wonderpathos.com

Frequently Asked Questions

Q: How do live crowdsourced wait times work?
A: Wait times are calculated automatically and submitted anonymously by park visitors. When you enter a ride queue and advance to the station loading zone, the app tracks the duration and updates the shared wait time for everyone in the park.
Q: Why does the app need background location permissions?
A: Background location allows the app to passively monitor when you enter and exit a ride queue even while your phone stays in your pocket with the screen off. This ensures accurate wait time data without draining battery from keeping the screen active.
Q: Is this app officially affiliated with Lagoon Amusement Park?
A: No. Park Guide for Lagoon is an independent, unofficial companion guide created by Wonderpathos LLC. It is not affiliated with, endorsed by, or sponsored by Lagoon Corporation.
Q: How do I report an incorrect POI or missing attraction?
A: You can email us directly at contact@wonderpathos.com with the attraction name and details, or submit photos and edits via the in-app map point inspector.

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